Contact

We are here to help

Choose the right channel depending on your request: traveler support, partner support or booking issues.

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I have a problem with a booking

For urgent incidents, issues with the storage point, changes, cancellations, delays, loss, damage or luggage pick-up.

Report an issue

To help you faster

  • Include your booking code if you already have a confirmed booking.
  • Write from the same email address used for the booking.
  • Include city, date, time and storage point if applicable.
  • Attach screenshots, photos or receipts if it is an incident.